Last updated: October 2026
These Terms of Service (“Terms”) govern your use of turningpointfit.com (the “Website”) and the Turning Point Fitness online video subscription service (the “Service”), provided by Turning Point Fitness, LLC (“Turning Point Fitness,” “we,” “us”). By creating an account, subscribing, or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.
These Terms cover the online Service. In-studio sessions booked through our booking provider may be subject to separate policies.
1. Health and safety
Pilates and other exercise involve physical exertion and a risk of injury. Please consult your physician or a qualified healthcare professional before starting this or any exercise program, especially if you are pregnant, recovering from an injury, or have a medical condition.
Our content is for general educational purposes only. It is not medical advice and is not tailored to your individual needs. Stop exercising and seek medical attention if you feel pain, dizziness, or shortness of breath.
You participate voluntarily and at your own risk.
2. Accounts
- You must be at least 18 years old to create an account.
- You agree to provide accurate information and keep it up to date.
- You are responsible for keeping your login credentials confidential and for all activity under your account. Please choose a unique password that you do not use on other sites.
- Each account is for one person. Sharing your account or login with others is not permitted.
3. Subscriptions and billing
3.1 Plans and pricing
Subscription plans, prices, and billing frequency are shown on our Website at the time you subscribe.
3.2 Automatic renewal
Your subscription renews automatically at the end of each billing period and is charged to your payment method on file at the then-current price, until you cancel.
3.3 Free trials
If your plan includes a free or discounted trial, it converts automatically to a paid subscription at the end of the trial unless you cancel before the trial ends.
3.4 Price changes
We will notify you by email before any price change takes effect. New prices apply starting with your next renewal, and you may cancel before then.
3.5 Failed payments
If a payment fails, we may retry the charge and may suspend access to the Service until payment is completed.
4. Cancellation and refunds
4.1 Cancellation
You may cancel at any time from your account page or by contacting us. Cancellation stops future renewals. You keep access until the end of your current paid billing period.
4.2 Refunds
Payments are non-refundable, including partially used billing periods, except where required by law. If you believe you were charged in error, please contact us and we will review your request.
5. Use of content
We grant you a limited, personal, non-exclusive, non-transferable license to stream our content for your own non-commercial use while your subscription is active. You may not:
- Download, copy, record, or redistribute our videos or other content
- Share, sell, or publicly display our content
- Use our content to teach or lead classes for others
We may add, change, or remove content at any time.
6. Acceptable use
You agree not to use the Service unlawfully, interfere with its operation or security, attempt to access other members’ accounts, or use automated tools to access or copy content.
7. Ownership
All content on the Website and Service, including videos, text, images, and logos, is owned by Turning Point Fitness, LLC or its licensors and is protected by copyright and other intellectual property laws.
8. Disclaimer
The Service is provided “as is” and “as available,” without warranties of any kind. We do not guarantee that the Service will be uninterrupted or error-free, or that you will achieve any particular fitness or health result.
9. Release and limitation of liability
To the fullest extent permitted by law, you release Turning Point Fitness, LLC and its owners, instructors, and employees from any claims arising from your use of the Service or participation in any exercise shown in our content, except in cases of gross negligence or willful misconduct.
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages, and our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim arose.
10. Termination
We may suspend or terminate your access if you violate these Terms, including by sharing your account. If we terminate your access without cause, we will refund the unused portion of your current billing period.
11. Privacy
Your use of the Service is also governed by our Privacy Policy.
12. Changes to these Terms
We may update these Terms from time to time. We will post the updated version on this page with a new “Last updated” date, and will notify members by email of material changes. Continued use of the Service after changes take effect means you accept the updated Terms.
13. Governing law
These Terms are governed by the laws of the State of Ohio. Any dispute will be resolved in the state or federal courts serving Delaware County, Ohio.
14. Contact us
Turning Point Fitness, LLC
5894 Chandler Ct.
Westerville, OH 43082
info@turningpointfit.com
614-895-1433